IT Technical Writer

Location: 

Europa / Europe

Nato clearance: 

YES

Job description: 

LOCATION: Mons, Belgium
CLIENT: NATO
START DATE: June 2019
CONTRACT: Consultant
SALARY: Negotiable daily rate
CLEARANCE: NATO Secret

TASKS:
• Plan, develop, organize, write and edit operational procedures and manuals in respect to IT Service Management
• Research, develop and document technical design specifications and test scripts
• Produce electronic documentation in addition to hard copy manuals
• Maintain a comprehensive library of technical terminology and documentation
• Analyze documents to maintain continuity of style of content
• Manage updates and revisions to technical literature through change management
• Publish documentation on enterprise information portals and document handling systems

QUALIFICATIONS:
• Successful candidate will hold a university degree in information systems engineering, information technology or related discipline. Exceptionally, the lack of a university degree may be compensated by the demonstration of particular abilities or experience of interest to the Agency
• A post-secondary training in IT will be considered an asset
•  3 years of Technical Writing experience required
•  Must hold an ITIL Foundation Level Certificate

KNOWLEDGE, SKILLS AND ABILITIES:
•  The position requires excellent verbal and written communications skills
•  Highly organized, deadline oriented, quality focused
•  Advanced skills in MS Office; Visio, Adobe Acrobat
•  A solid understanding of usability principles in the development of software
•  Knowledge of HTML and/or content management software